Call us today:
9.00am - 5.30pm
Monday to Friday
9.00am - 5.30pm
Monday to Friday
01322 667616
0208 2262110
01622 230092
0208 2262110
01622 230092
Whites Chimney Specialists: Frequently Asked Questions
Question: How often should my chimney be swept?
Answer: Solid fuel appliances / Smokeless fuels - at least once a year. Domestic bituminous coal - at least twice a year. Wood burning appliances - quarterly when in use. Chimney with gas or oil appliances - once a year.
Answer: This is not normally necessary, however, it is always better to err on the side of caution, and cover your furniture. We protect the walk through and floor area where we are working. We also seal up around the fireplace to minimise the amount of soot that creeps into the room.
Question: Do I need a chimney pot?
Answer: We always recommend a chimney pot, which will deflect smoke away from the building and keep brickwork at the top of the chimney stack together. It will also deter birds from entering the chimney.
Question: Do I need a chimney cowl?
Answer: We always recommend a chimney cowl. This will maximise the performance of a chimney as well as being an aid to keeping out adverse weather conditions and our feathered friends!
Question: Is it possible to tell if a chimney flue and stack are in good condition?
Answer: As a matter of course, we will try to assess the condition of the chimney as we sweep and will also carry out a visual inspection. We can normally tell by looking at the stack outside whether it is safe or if there is a defect in the flue. We can also ascertain if the flue requires maintenance of some kind.
Question: Should I have my chimney lined?
Answer: This is only necessary under certain situations i.e if there is a fault in the chimney flue, if you are requiring a wood burning stove or in the case of some gas fires.
Question: What other services do you carry out?
Answer: We carry out all work related to chimneys. All of our services are on the service page.
Question: What is H.E.T.A.S approved?
Answer: H.E.T.A.S is the official body recognised by the Government to approve solid fuel domestic heating appliances,fuels,services and registered installers.
Question: What is Gas Safe?
Answer: Gas Safe Register replaced CORGI as the gas registration body in Great Britain and Isle of Man on 1 April 2009 and Northern Ireland and Guernsey on 1 April 2010.
Question: What is N.A.C.S?
Answer: N.A.C.S is the National Association of Chimney Sweeps. All members must work to the NACS code of practice and are fully insured for Public Liability Insurance. All members are qualified and trained to the highest standards.
Answer: Solid fuel appliances / Smokeless fuels - at least once a year. Domestic bituminous coal - at least twice a year. Wood burning appliances - quarterly when in use. Chimney with gas or oil appliances - once a year.
Question: How long does it take to sweep a chimney?
Answer: If it is a straightforward sweep, then usually within the hour.
Answer: This is not normally necessary, however, it is always better to err on the side of caution, and cover your furniture. We protect the walk through and floor area where we are working. We also seal up around the fireplace to minimise the amount of soot that creeps into the room.
Question: Do I need a chimney pot?
Answer: We always recommend a chimney pot, which will deflect smoke away from the building and keep brickwork at the top of the chimney stack together. It will also deter birds from entering the chimney.
Question: Do I need a chimney cowl?
Answer: We always recommend a chimney cowl. This will maximise the performance of a chimney as well as being an aid to keeping out adverse weather conditions and our feathered friends!
Question: Is it possible to tell if a chimney flue and stack are in good condition?
Answer: As a matter of course, we will try to assess the condition of the chimney as we sweep and will also carry out a visual inspection. We can normally tell by looking at the stack outside whether it is safe or if there is a defect in the flue. We can also ascertain if the flue requires maintenance of some kind.
Question: Should I have my chimney lined?
Answer: This is only necessary under certain situations i.e if there is a fault in the chimney flue, if you are requiring a wood burning stove or in the case of some gas fires.
Question: What other services do you carry out?
Answer: We carry out all work related to chimneys. All of our services are on the service page.
Answer: H.E.T.A.S is the official body recognised by the Government to approve solid fuel domestic heating appliances,fuels,services and registered installers.
Answer: Gas Safe Register replaced CORGI as the gas registration body in Great Britain and Isle of Man on 1 April 2009 and Northern Ireland and Guernsey on 1 April 2010.
Answer: N.A.C.S is the National Association of Chimney Sweeps. All members must work to the NACS code of practice and are fully insured for Public Liability Insurance. All members are qualified and trained to the highest standards.
If you require any more information, please let us know and we will be happy to answer by email.
Contact us
If you have any specific enquiries please feel free to write to us at the address below, call or fax us direct or use the email form and we'll be in touch as soon as possible.
All fields required.
